Data Protection

AP99 Privacy Policy

Your personal information is our most important asset. Here we transparently explain how AP99 collects, uses, and protects your data.

Last Updated: January 1, 2026

How We Protect Your Privacy

A quick overview of the key pillars of AP99's data protection framework.

SSL Encryption Protection

Every transaction and piece of personal information is protected with 256-bit SSL encryption. No third party can access this data under any circumstances.

No Sale of Data

AP99 never sells your personal information to third parties. Your data is used exclusively to improve our services and to meet legal obligations.

You're in Control of Your Information

You can view, correct, or request deletion of your stored information at any time. Your data belongs to you.

Secure Server Storage

All data is stored on secured servers that meet international standards. Server security is maintained through regular security audits and penetration testing.

Cookie Controls

AP99 uses only necessary cookies. You can manage your cookie preferences through your browser settings and disable any non-essential cookies.

Adherence to International Standards

AP99's Privacy Policy is built in accordance with GDPR and international data protection standards. We follow global best practices.

In Summary: AP99 respects your privacy. This policy explains what information we hold, why we hold it, and what rights you have.

1 Introduction

AP99 (ap99.vu) is a trusted online gaming and betting platform in Bangladesh. We believe that protecting the privacy of your personal information is a fundamental right whenever you use any digital service. This Privacy Policy explains what information AP99 collects about you, how it is used, who it may be shared with, and the steps we take to keep your data secure.

This Privacy Policy applies to all AP99 services — the website, mobile app, and any other digital channel through which you interact with us. By using our platform, you are considered to have agreed to the terms of this policy. If you disagree with any part of it, please refrain from using our services and contact the support team.

AP99 is committed to full transparency. This Privacy Policy is written in plain, straightforward language so every user can easily understand it. We never use hidden clauses or ambiguous wording.

2 What Information We Collect

AP99 collects two types of information — what you provide directly, and what is generated automatically as you use the platform.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification
Contact Information Email, mobile number, address Account Management
Financial Information Payment method, transaction history Secure Payment Processing
Device Information IP address, browser, and operating system Security & Fraud Prevention
Gaming Activity Bet history, game logs, session duration Responsible Gaming Monitoring
Cookie Data Session cookies, preference settings User Experience Improvement

We only collect information that is genuinely necessary to operate our service. AP99 does not collect any personal data beyond what is required.

3 How We Collect Information

AP99 collects your information in the following ways:

  • Registration & KYC: Information you provide directly when creating an account.
  • Transaction Processing: Payment-related information collected during deposits or withdrawals.
  • Gaming Activity: Logs generated automatically while playing games on the platform.
  • Cookies & Tracking Technologies: To understand browsing behavior and preferences.
  • Customer Support: Information provided when you contact us.
  • Third-Party Verification: Through authorized agencies for KYC/AML verification.

We never collect information without your knowledge or consent. You are clearly informed before any data is collected.

4 Purpose of Data Use

AP99 uses the information it collects for the following purposes:

  • Account Management: To create, verify, and manage your account.
  • Payment Processing: To ensure secure deposits and withdrawals.
  • Fraud Prevention: To prevent unauthorized access to your account.
  • AML/KYC Compliance: To comply with international anti-money laundering regulations.
  • Customer Support: To resolve your issues quickly.
  • Responsible Gaming: To help detect unusual gaming behavior.
  • Service Improvement: To analyze and improve the overall platform experience.
  • Relevant Offers: To show you promotions relevant to your interests.

AP99 never sells your information to advertisers or third parties. Your data is used solely for the purposes described above.

5 Data Sharing Policy

AP99 may share your information with third parties in limited circumstances and only for specific reasons:

  • Payment Provider: To process transactions with bKash, Nagad, Rocket, or your bank.
  • KYC/AML Verification Partners: Authorized agencies for identity and financial verification.
  • Legal Authorities: When required to comply with a court order or government directive.
  • Security Partner: For fraud detection and prevention services.
  • Game Provider: Minimum data required to operate the games.

Every third party is bound by a strict confidentiality agreement with ap99. They are not permitted to use your data for any other purpose or share it with anyone else.

Important: AP99 never sells or rents your information to any marketing agency, data broker, or advertiser.

6 Cookie Policy

The AP99 website uses cookies and similar technologies. Cookies are small text files stored in your browser that retain information about your visit.

  • Essential Cookies: For login sessions and security — disabling these will prevent the site from functioning.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytical Cookies: To understand site usage — these are optional.
  • Security Cookies: To help detect fraud and identify multiple accounts.

You can manage cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

7 Data Protection Measures

AP99 employs industry-standard technical and organizational measures to protect your information:

  • 256-bit SSL/TLS encryption — applied to all data transfers.
  • AES-256 encryption — for all sensitive data at rest.
  • Two-factor authentication (2FA) — to secure your account.
  • Regular security audits and penetration testing.
  • Firewall and intrusion detection systems.
  • Restricted staff data access — only authorized personnel can view data.
  • An emergency response plan to handle data breach incidents.

In the event of a data breach, ap99 will notify affected users within 72 hours and take all necessary steps to address the situation.

8 Data Retention Period

AP99 does not retain your information longer than necessary. Specific retention periods apply depending on the type of data:

  • Account Information: For the duration the account is active, and 5 years after closure (as required by law).
  • Transaction Records: 7 years (in accordance with AML regulations).
  • KYC Documents: 5 years after account closure.
  • Gaming Logs: 3 years.
  • Support Contact: 2 years.
  • Cookie Data: Until the end of the session or a maximum of 1 year.

Once the designated retention period has ended, ap99 will securely delete or anonymize your data.

9 Your Rights

Under AP99's Privacy Policy, you have the following rights:

Right to Access

You may request to know what information AP99 holds about you.

Right to Correction

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request the deletion of your data under certain conditions.

Right to Restrict Processing

You may request that we restrict the processing of your data while a dispute is ongoing.

Right to Data Portability

You may request a copy of your data in a structured, portable format.

Right to Object

You may object to the processing of your data for specific purposes.

To exercise these rights, email us at [email protected]. AP99 will respond to your request within 30 business days.

10 Children's Privacy

AP99 is strictly prohibited for anyone under 18. We do not knowingly collect information from minors. Age verification is mandatory during registration.

If we become aware that a minor has created an account, we will immediately close it and delete all associated data. If a parent or guardian suspects their child is using AP99, please contact our support team right away.

No one under the age of 18 may use any AP99 services. Registering with a false age will result in account termination and forfeiture of any balance.

11 Policy Changes

AP99 reserves the right to update this Privacy Policy when necessary. Changes may be prompted by:

  • To comply with new laws or regulations.
  • When new services or technologies are introduced.
  • When data protection practices are improved.

For significant changes, we will notify you via your registered email or through a platform notification. Continued use of the platform after any changes have been made will be considered your acceptance of the updated policy.

The date of the latest update will always be displayed at the top of this page. To request a copy of a previous version, please contact our support team.

12 Contact

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Our dedicated privacy team gives careful attention to every request you make. AP99 is always committed to protecting your privacy.

A confirmation email will be sent within 24 hours of your request. A full response will be provided within 30 business days.

Your Data Rights — At a Glance

You have complete control over your data on AP99.

👁️
Access
Right
✏️
Correction
Right
🗑️
Erasure
Right
📦
Portability
Right
🚫
Objection
Right
🔒
Protection
Right

Play Safe, Enjoy with Peace of Mind

Your information is fully secure with AP99. Join now and enjoy the best gaming experience in Bangladesh.

18+ | Play Responsibly | Your Data is Secure

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